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Managing Your Fern Baby Fern Account

Creating an Account

You can create an account at fernbabyfern.com by selecting Sign Up and entering your name, email, and a password. An account is required for subscriptions and recommended for online purchases so you can track orders and access your order history.

Updating Your Contact Information

To update your name, email, or phone number:

  1. Log in to your account
  2. Navigate to Account Settings
  3. Select Personal Information
  4. Make your changes and save

Updating Your Shipping Address

To update your default shipping address:

  1. Log in to your account
  2. Navigate to Account Settings → Addresses
  3. Edit your existing address or add a new one
  4. Set your preferred address as default

Address changes for subscriptions must be made before the 15th of the month to apply to the upcoming shipment.

Updating Payment Information

To update a saved payment method:

  1. Log in to your account
  2. Navigate to Account Settings → Payment Methods
  3. Add a new card or update your existing one

We accept all major credit cards, PayPal, and Apple Pay online. Cash is accepted in-store. Plant layaway is available for larger in-store purchases

Viewing Your Order History

All past orders are accessible under My Orders in your account dashboard. You can view order status, tracking information, and past receipts from this page.

Resetting Your Password

Select Forgot Password on the login page and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.

Loyalty Program

Note: A loyalty program is not mentioned anywhere in the source materials. If Fern Baby Fern has one, it needs to be defined before this section is written. Recommend either confirming it exists or omitting this section entirely.

Closing Your Account

To close your account, email hello@fernbabyfern.com with the subject line "Close My Account." Active subscriptions must be canceled before an account can be closed.